Yes, we provide comprehensive training and ongoing support to ensure you get the most out of Keydguri.
Training Services:
- Initial Setup Assistance – Hands-on help during system setup and configuration
- User Training Sessions – Comprehensive training for all 40+ modules
- Role-Specific Training – Specialized training for different admin levels (Assistant, Mid-Level, Senior)
- Custom Training Sessions – Custom training for larger teams and specific business needs
- Advanced Features Training – Training for business intelligence, automated workflows, and advanced features
- Video Tutorials – Comprehensive video tutorials covering all modules and features
- Detailed Documentation – Complete documentation and user guides for all modules
- Best Practices Training – Training on best practices for effective property management
Support Services:
- 24/7 Customer Support – Support available via email, chat, and phone
- Email Support – Send detailed inquiries and get responses within 24 hours
- Phone Support – Call during business hours for immediate assistance
- Chat Support – Real-time chat support for quick questions
- Remote Support – Remote assistance for troubleshooting and configuration
- On-Site Support – On-site support available for complex issues or training
- Help Center – Comprehensive help center with articles, FAQs, and guides
- Regular Updates – System updates and new feature announcements
- Priority Support – Priority support available for critical business issues
Support Channels:
📞 Phone: +252 61 388 8976
📧 Email: info@uukowtech.com
💬 Chat: Available on the platform
🌐 Help Center: Browse comprehensive help articles
Response Times:
- Email: Within 24 hours
- Phone: Immediate during business hours
- Chat: Real-time responses
- Urgent Issues: Priority support available
Our team is available to assist you with any questions, technical issues, or training needs. We're committed to providing excellent customer support and ensuring your success with Keydguri.